Hi, I'm
I protect platforms, investigate risk, and enforce policies that keep users safe.
Process-driven professional with strengths in risk investigation, policy enforcement, escalation management, and compliance operations. Experienced in high-accuracy reviews, pattern identification, and objective decision-making.
Currently working as a Trust & Safety Specialist at Amazon Web Services, where I conduct risk and policy enforcement investigations, identify malicious actors, and contribute to process-improvement initiatives that enhance investigation quality.
Career goal focused on advancing in investigation- and risk-oriented operational roles.
3+ years at AWS across support, cloud operations, and trust & safety.
Shipped at AWS. Designed to solve real problems at scale.
Shipped a customer-facing EC2 console feature that surfaces billable associated resources via alert and hyperlinks during instance stop actions, eliminating billing cases and reducing support workload.
Fixed defect in Amazon SES billing notifications that incorrectly alerted free-tier and inactive accounts about charges. Validated account eligibility and data freshness across the notification pipeline.
Replaced manual outbound call data verification caused by an annotation bug by driving a system fix that eliminated data mismatches entirely.
Identified and resolved a critical EC2 subscription issue during an ongoing AWS seminar blocking new customer account creation. Led cross-team debugging to restore provisioning in real time.
Understanding of core AWS services & cloud security best practices
Foundational grasp of Generative AI, ML models, and responsible AI frameworks on AWS
Technical knowledge of AWS networking concepts and services
Data management, visualization, and productivity using Microsoft Excel
Consumer insights, data analysis, and tools knowledge
Amazon Web Services
Amazon Web Services
Amazon Web Services
Open to investigation- and risk-oriented operational roles.